Check Payments LLC, NMLS #2103307

Check Payments LLC is licensed as a money services business in the jurisdictions listed below. For inquiries or questions, please contact Check Payments LLC at (833) 931-1398,, or send a written request to: Check Payments LLC, 228 Park Avenue South, PMB 14961, New York, NY 10003.

Information regarding licensing can be found on the NMLS consumer access website,

For Alaska Residents Only:

If your issue is unresolved by Check Payments LLC, (833) 931-1398, please submit formal complaints with the State of Alaska, Division of Banking & Securities. 

Please download the form here:  

Submit formal complaint form with supporting documents:

Division of Banking & Securities PO Box 110807 Juneau, AK  99811-0807

If you are an Alaska resident with questions regarding formal complaints, please email us at or call Nine Zero Seven Four Six Five Two Five Two One

For Colorado Residents Only:

Colorado Division of Banking


Entities other than FDIC insured financial institutions that conduct money transmission activities in Colorado, including the sale of money orders, transfer of funds, and other instruments for the payment of money or credit, are required to be licensed by the Colorado Division of Banking pursuant to the Money Transmitters Act, Title 11, Article 110, Colorado Revised Statutes.

If you have a Question about or Problem with YOUR TRANSACTION – THE MONEY YOU SENT:

You must contact the Money Transmitter who processed your transaction for assistance. The Division of Banking does not have access to this information.

If you are a Colorado Resident and have a Complaint about THE MONEY TRANSMITTER – THE COMPANY THAT SENT YOUR MONEY:

All complaints must be submitted in writing. Please fill out the Complaint Form provided on the Colorado Division of Banking’s website and return it and any documentation supporting the complaint via mail or email to the Division of Banking at:

Colorado Division of Banking

1560 Broadway, Suite 975

Denver, CO 80202



For Illinois Residents Only:

If you have a complaint, please contact Check Payments LLC at (833) 931-1398. If you still have an unresolved complaint about Check Payments LLC money transmission activity, you may file a written complaint by contacting the Illinois Division of Banking at:

Illinois Department of Financial and Professional Regulation

320 West Washington Street, 3rd Floor

Springfield, IL 62786


Toll-Free Number:1-888-473-4858

For Maryland Residents Only:

For unresolved complaint about Check Payments LLC, the Commissioner of Financial Regulation for the State of Maryland will accept all questions or complaints from Maryland residents regarding Check Payments LLC (NMLS No.: 2103307) at

Office of the Commissioner of Financial Regulation

ATTN: Consumer Services Unit

1100 N. Eutaw Street, Suite 611

Baltimore, MD 21201

Toll-free Number: 888-784-0136


Minnesota Residents Notice:

Always be on the lookout for fraud. Please contact Check Payments at or (833) 931-1398 to report fraud or suspected fraud in connection with a Check Payments LLC transaction.

For Texas Residents Only:

Texas Consumer Complaint Notice:

If you have a complaint, first contact Check Payments LLC customer service at (833) 931-1398.  If you still have an unresolved complaint regarding the Check’s money transmission activity, please direct your complaint to: 

Texas Department of Banking

2601 North Lamar Boulevard

Austin, Texas 78705

1-877-276-5554 (toll free)